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Mailpico is in development preview. Find answers to common questions below.

Connection trouble

If your mailbox stops syncing, reconnect your account in Mailpico Settings. Your Mac needs an internet connection to sync or send mail. Never share your password, authorization codes, tokens, or OAuth client files.

Privacy and account removal

Disconnect in Mailpico Settings to remove local account data after confirmation. Revoke Google access in Google Account connections. See the privacy policy for retention details.

Sending and local AI

Check your active account and review a message before sending. For scheduled mail, keep your Mac awake and online with Mailpico running. Download your selected local model in Settings before using the assistant.

Reporting a problem

When a support channel is announced, include your macOS version, Mailpico version, and steps to reproduce the problem. Use synthetic examples and redact any screenshots. A public download and support channel will be listed here when available.